RENTAL FAQ’S
All our products are lovingly cared for and are washed before / after every use with a commercial grade dishwasher using commercial dishwashing agents and sanitization chemicals.
We charge 20% for dinnerware /cutlery professional washing fees and 25% on all glassware.
We do charge a replacement fee for all broken products based on its replacement value.
We use our own delivery vehicles and staff for transporting all items. This is a bespoke tailored service. It is a service that ensures your items reach you in perfect condition and on time! We deliver all over Cambridgeshire, Bedfordshire, Northamptonshire, Buckinghamshire, Oxfordshire, Hertfordshire, London and beyond.
Yes, all our items are available for dry hire. We can set up the table at an additional cost. Please enquire for more details.
When we curate our collections, most quantities for cutlery, glassware, and charger plates is based on events of 400 guests or less. In some cases, where items are vintage or discontinued with our suppliers, we may be limited to inventory on shelf, and this varies between 20 to 400 pieces.
A non-refundable deposit of 50% is required in order to secure your booking. This reserves the items selected for the event or wedding.
Yes, we have a £200 plus VAT order minimum for pick up orders from our showroom for non-fragile items. £350 plus VAT order minimum for delivery from our showroom, however the minimum charge increases the further you are from our showroom. Different regions in the UK have different set rates for delivery. Please note greater distance will also increase delivery costs