RENTAL FAQ’S
RENTAL FAQ’S
Is there an order minimum?
Yes, we have a £200 plus VAT order minimum for pick up orders from our showroom for non-fragile items. £350 plus VAT order minimum for delivery from our showroom, however the minimum charge increases the further you are from our showroom. Different regions in the UK have different set rates for delivery. Please note greater distance will also increase delivery costs
How large is your inventory?
When we curate our collections, most quantities for cutlery, glassware, and charger plates is based on events of 400 guests or less. In some cases, where items are vintage or discontinued with our suppliers, we may be limited to inventory on shelf, and this varies between 20 to 400 pieces.
Who will deliver and collect our items?
We use our own delivery vehicles and staff for transporting all items. This is a bespoke tailored service. It is a service that ensures your items reach you in perfect condition and on time! We deliver all over Cambridgeshire, Bedfordshire, Northamptonshire, Buckinghamshire, Oxfordshire, Hertfordshire, London and beyond.
What happens if something breaks?
We do charge a replacement fee for all broken products based on its replacement value.
Do we have to wash anything, or do we send it all back to you dirty?
We charge 20% for dinnerware /cutlery professional washing fees and 25% on all glassware.
Do you dry hire your items?
Yes, all our items are available for dry hire. We can set up the table at an additional cost. Please enquire for more details.
How do you sanitize your collections?
All our products are lovingly cared for and are washed before / after every use with a commercial grade dishwasher using commercial dishwashing agents and sanitization chemicals.
How do I secure my booking?
A non-refundable deposit of 50% is required in order to secure your booking. This reserves the items selected for the event or wedding.
Is there an order minimum?
Yes, we have a £200 plus VAT order minimum for pick up orders from our showroom for non-fragile items. £350 plus VAT order minimum for delivery from our showroom, however the minimum charge increases the further you are from our showroom. Different regions in the UK have different set rates for delivery. Please note greater distance will also increase delivery costs
How large is your inventory?
When we curate our collections, most quantities for cutlery, glassware, and charger plates is based on events of 400 guests or less. In some cases, where items are vintage or discontinued with our suppliers, we may be limited to inventory on shelf, and this varies between 20 to 400 pieces.
Who will deliver and collect our items?
We use our own delivery vehicles and staff for transporting all items. This is a bespoke tailored service. It is a service that ensures your items reach you in perfect condition and on time! We deliver all over Cambridgeshire, Bedfordshire, Northamptonshire, Buckinghamshire, Oxfordshire, Hertfordshire, London and beyond.
What happens if something breaks?
We do charge a replacement fee for all broken products based on its replacement value.
Do we have to wash anything, or do we send it all back to you dirty?
We charge 20% for dinnerware /cutlery professional washing fees and 25% on all glassware.
Do you dry hire your items?
Yes, all our items are available for dry hire. We can set up the table at an additional cost. Please enquire for more details.
How do you sanitize your collections?
All our products are lovingly cared for and are washed before / after every use with a commercial grade dishwasher using commercial dishwashing agents and sanitization chemicals.
How do I secure my booking?
A non-refundable deposit of 50% is required in order to secure your booking. This reserves the items selected for the event or wedding.
